If you have matters that require immediate resolution, connect with the Molekule customer service manager at the following phone number: 1-855-999-9069. This line provides direct assistance related to troubleshooting your device, your subscription, or addressing any other concerns. Have your questions at hand when communicating with the Molekule customer service manager by phone. Such a preparation will help to make the communication process quick.
To resolve non-urgent matters, you can use written communication by sending a letter with your questions to the following Molekule email address: help@molekule.com. This is the address where company specialists process inquiries regarding the company, its products, orders, etc. To find out more details about investor relations opportunities, apply to the dedicated specialist at ir@molekule.com. Direct partnership inquiries to partners@molekule.com. Regarding press inquiries, contact Molekule at press@molekule.com. Be sure to provide as many details as possible in the body of the letter to speed up the communication process.
The Molekule headquarters is located in the United States at 1301 Folsom Street, San Francisco, California 94103, United States. This is the central hub, where specialists from different departments focus on advancing air purification solutions. If you have business-related inquiries, send them to the mentioned Molekule address.
Molekule customer support representatives are available to assist you during standard support hours, namely Monday through Friday from 8 a.m. to 5 p.m. PT. Such a schedule applies to the main phone line. If your inquiry arises outside these times, submit a support request online. In this case, you receive a response from the customer care specialist within one working day.
If online communication is the most convenient for you, Molekule provides several ways to contact the specialist via the official company website. After you go to the home page, you’ll see an online chat icon in the lower-right corner. To start your communication with a virtual assistant, click on it and type your question in the “Send us a message” field. Is phone communication more necessary for you? Click on the button with the telephone number at the bottom menu of the “Customer Support” page. To the right of it, you’ll also see the “Submit a Ticket” button. Click on it to get access to the contact form you should fill out.
