Skip to content
Write review For Business
  • Login

Contact MOLECULE Customer Service

How to Reach a Person at MOLECULE

Verified Contact Information

Toll-Free Number:

  • 1-888-999-0499
Call Now
Send Message

Customer Service:

  • 1-833-365-7378

Customer Service:

support@onmolecule.com

Legal:

privacy@onmolecule.com
Privacy Inquiries

Media:

press@onmolecule.com
Press Inquiries

How to Contact MOLECULE?

Most Popular Number:

(888) 999-0499

The MOLECULE phone number to reach the customer service team is (888) 999-0499. You can call this helpline whenever you have questions about the company’s products, availability, discounts, or materials for mattresses, sheets, toppers, and pillows. The customer care advisors will also provide setup guidance and cleaning instructions for their products. The same number can be used to place, modify, or cancel your order, request information about its status, and inquire about delivery dates. You can learn about warranty coverage by phone as well, and discuss returns and refunds with the support representatives. The tech support experts are also available at this phone line for issues with adjustable bases or parts.

The MOLECULE customer service email address is support@onmolecule.com. You can use this address for general questions whenever you want to learn more about the company and its products. The same email is appropriate for information requests regarding the warranty coverage details. If there are issues with your purchase, you can use this email to discuss a return or refund with the customer care representatives. General feedback, complaints, and suggestions can be sent via email as well. Another way to email the customer relations team is to fill out the form on the Contact Us page of the official website. Privacy Policy concerns can be sent to privacy@onmolecule.com.

The MOLECULE address for mailing inquiries is FXI, Inc., 100 Matsonford Road, 5 Radnor Corporate Center, Suite 300, Radnor, Pennsylvania 19087-4560, United States. You can use it to request information about the company, its products, materials, and warranty coverages. You can also contact the Legal Department at this office with official notices, requests, and legal documentation. The customer service team is also available at this address for your complaints, concerns, and compliments. The same address can be used to reach the Data Protection Officer on Privacy Policy-related matters.
To check the brand’s stores near you, visit the official website and click the Store Locator tab at the top of the homepage.

The MOLECULE help is available Monday through Friday between 9:30 a.m. and 5:30 p.m. ET. You can call the customer service helpline within these hours for product information, tech support, and order issues. Alternatively, you can contact a customer care agent via live chat during these hours if you prefer communicating online. If you need information outside working hours, the virtual assistant is ready to help 24/7. You can also email your inquiry to support directly or fill out the online form on the official website if your issue is not urgent. The company’s experts are available via social media as well during the customer service hours.

You can visit the MOLECULE website whenever you need to contact the customer care team. Click the chat icon in the bottom right corner of the homepage and select your topic or type your question to start the conversation. A live operator is available via chat during customer service hours, Monday to Friday from 9:30 a.m. to 5:30 p.m. ET. Outside of working hours, the virtual assistant is ready to answer your questions and help you troubleshoot your issue. You can also visit the Contact Us page by clicking the corresponding button in the About Us section at the bottom of the main page to complete a request form.

PissedConsumer Club

Contact Information

MOLECULE Website:

MOLECULE Help Center:

Corporate Office Address:

FXI, Inc.
100 Matsonford Road, 5 Radnor Corporate Center, Suite 300
Radnor, Pennsylvania 19087-4560
United States

Other Info (opening hours):

Hours (ET):

Monday - Friday: 9:30am - 5:30pm

More contact details

Summary of MOLECULE Customer Service Calls

1 TOTAL
CALL
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about MOLECULE? What happened? What can we help you with?
Submit review Don't show this popup
MOLECULE
Reviews Contacts Community