Moen Faucets - Customer serive is horrible, website lies
Your website lists hours on Saturday.The green light is on showing it is open, yet when I call during the hours listed I am told you are only open Monday thru Friday.
I work all week. How is that going to help me. Currently all my faucets are Moen. After this I would never recommend Moen to ANYONE.
I brought a Kitchen faucet 4 years ago. It is now leaking. No where on the faucet is the model listed. I took pictures and brought it to both Home Depot and a plumbing supply house.
They told me I had to call Moen. Since Moen lies on their web page about having Saturday hours and tells you that you need to be near your faucet to get help I am screwed.
Thanks for nothing Moen.Will never buy your products again!
More Review Details
|Product or Service Quality|
|Diversity of Products or Services|
|Value for money|
|Advertised vs Delivered|
|Exchange, Refund and Cancellation Policy|
What I liked
- Style and look
What I disliked
- Moen quality and warranty
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