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Your website lists hours on Saturday.The green light is on showing it is open, yet when I call during the hours listed I am told you are only open Monday thru Friday.

Related: Moen Faucets - Follow UP to customer service

I work all week. How is that going to help me. Currently all my faucets are Moen. After this I would never recommend Moen to ANYONE.

I brought a Kitchen faucet 4 years ago. It is now leaking. No where on the faucet is the model listed. I took pictures and brought it to both Home Depot and a plumbing supply house.

They told me I had to call Moen. Since Moen lies on their web page about having Saturday hours and tells you that you need to be near your faucet to get help I am screwed.

Thanks for nothing Moen.Will never buy your products again!

I liked: Style and look.

I didn't like: Moen quality and warranty.

Review #937071 is a subjective opinion of a user.

Exchange, Refund and Cancellation Policy
Customer service
Advertised vs Delivered
Product or Service Quality
Value for money
Price Affordability
Diversity of Products or Services
PRODUCT OR SERVICE Moen Faucets Customer Care
Reason of Review / Monetary Loss Poor customer service / $289
Preferred solution Let the company propose a solution

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