Contact Modo Customer Service
Modo Phone Numbers and Emails
Customer Service:
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+1 250 469 6617Kelowna, British Columbia, Canada
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+1 250 741 4141Nanaimo, British Columbia, Canada
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+1 604 685 1393Vancouver, British Columbia, Canada
Modo Emails:
How to Contact Modo?
Modo Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Modo Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Modo is 12504696617. 94% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 33% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Sunday.
Be prepared for the call as Modo may ask you for the following information to identify you as a customer: email, nothing or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Modo Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Modo is 12504696617. 94% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 33% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Sunday.
Be prepared for the call as Modo may ask you for the following information to identify you as a customer: email, nothing or first and last name.
People call Modo mainly because of account, request for information, payments and charges.
5% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Modo is input@modo.coop. 28% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Modo Website:
Modo Help Center:
Corporate Office Address:
How Good is Modo's Customer Service?
Summary of Modo Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Modo?
Account Question:
- “Account info”
- “Manual restriction on account when trying to redeem prize”
- “Account”
Request for Information Question:
- “Contact someone about my redemption prize”
- “Nonresponse”
- “Raffle entry inquiry”
Payments and Charges Question:
- “Can't get payment”
- “Took my money”
- “My deposit”
Product/ Service Question:
- “Purchase”
- “Withdrawal issues”
- “Errors”
Return/ Replace Question:
- “I want and I'm trying to change my credit card number cuz I lost my old one and it won't let me”
- “Trying to change my credit card cuz I got a new one I lost my old one and it won't let me change it”
- “Trying to change address”
Shipping and Delivery Question:
- “Redemptions not received”
- “My redemption was not received by my bank”
- “Haven't received my redeem money winnings”
Cards Question:
- “Can't link bank card”
- “Have a different bank card”
- “Someone using card”
Staff Question:
- “I’ve been disrespected by your customer service representatives and now they’re saying that they’re going to close my account then that I confirm this and I wanted this I have not requested that at all”
- “Customer service”
- “Customer service messed up my account”
Refund Question:
- “Refund”
Employment Question:
- “Job”
Other Question:
- “Trying to get winning”
- “Redeem”
- “Redemption”
Compare Modo Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
