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1.8
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I bought the two layer dress. Instead of their 2-4 days, it took 2 weeks and an email from me to get it sent.

Then the dress spent one week in customs - ok I get that. The dress is definitely too small even though I ordered one size up. And the dress was in two different shades of blue not one shade as in the picture. The material was also different and hung poorly.

I immediately wrote a review and contacted them.

My review was deleted and after 3 weeks they finally said the usual - sell it online and they might help me get compensated.

Product or Service Mentioned: Dress.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $30.

Preferred solution: Full refund.

Modlily Cons: Not refund is given even when it is their fault, Horrible customer service.

  • Modlily scam poor delivery
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