I bought the two layer dress. Instead of their 2-4 days, it took 2 weeks and an email from me to get it sent.
Then the dress spent one week in customs - ok I get that. The dress is definitely too small even though I ordered one size up. And the dress was in two different shades of blue not one shade as in the picture. The material was also different and hung poorly.
I immediately wrote a review and contacted them.
My review was deleted and after 3 weeks they finally said the usual - sell it online and they might help me get compensated.
Product or Service Mentioned: Dress.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $30.
Preferred solution: Full refund.
Modlily Cons: Not refund is given even when it is their fault, Horrible customer service.