Los Angeles, California
Not resolved
1 comment

It has been 26 days since I ordered my items and I haven't received anything, their website states 1 to 4 days shipping. I tried to contact them and got no answer, sent emails and no answer, the phone number they have is disconnected .

Horrible customer service as they don't even follow up. I will contact paypal to get my money back. It is unacceptable that they take so long and do not contact customer to clarify to the customer.

At this point I want my money back. I should have inquire more about this company before I purchased from it.

Product or Service Mentioned: Modlily Customer Care.

Reason of review: Poor customer service.

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Bertie
#1161235

Thank you for your valuable feedback.

I wish to start off by telling you that we are extremely sorry about the situation.

I have followed up your case and our team will solve it for you. Can you please submit a ticket?

Our customer service will resolve the problem in 1-2 working days. Please mention that you are from pissedconsumer website.

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