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They use other companies' photos in their online catalog. They say they are BBB approved but they are not a BBB member and have an F rating.

They did not supply all of the order in the time promised. They did not reply to a query after more than 10 days, but they promise to reply within 24 hours. The return policy you find out later, is to ship back to China at your expense.

The goods were knockoffs, no labels as to origin and how to launder, and they were not the quality as in the website photos. We asked for the order to stop and for a refund, but there was no response and then the partial order was delivered.

Product or Service Mentioned: Modlily Clothing.

Reason of review: Problem with delivery.

Monetary Loss: $154.

Preferred solution: Full refund.

Modlily Cons: Anything about th, Lack of delivery and return policy and broken promises.

  • Moodily Scam
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Ethelyn
#1493962

You cannot file with the BBB because the company is in China. Go to econsumer.gov and file a complaint. I did!

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