Lenexa, Kansas
Not resolved
1.0
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Worst customer service Ever!!!! I ordered a black swimsuit with matching coverup to take to the beach.

They sent the black swimsuit with a NAVY coverup. They do not match. I had to purchase a different swimsuit and coverup for my trip.

I asked Modlily to refund my money - I will return the items. The called me a liar and said the coverup did not come in black - really?

They offered $10.00 in store credit.

I will NEVER shop with this company again!!!! Bad customer service - NO CUSTOMER SERVICE!!

You can't speak with a real person. Do not shop here!!

Product or Service Mentioned: Modlily Swimsuit.

Reason of review: Poor customer service.

Preferred solution: Full refund.

Modlily Cons: Bad product description, Garment was not as advertsed.

  • Need Customer Service
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