Fayetteville, Georgia
Not resolved
1.3
Details
1 comment

I placed an order with them over a month ago, and when the order did not ship after three weeks, I requested a refund. They told me that there would be a restocking fee of $3 per piece.

I in turn told them that obviously the pieces haven't been taken out of stock, otherwise would have been shipped. Still have not received my refund. They only respond to emails no more than once a week, so it may take months for me to get a refund .... if it get it one at all.

I highly recommend not doing business with these people. Just about anything they have, you can find in ebay stores, you just have to find it.

Product or Service Mentioned: Delivery Service.

Reason of review: Poor customer service.

Monetary Loss: $47.

Preferred solution: Full refund.

Modlily Pros: Bathing suit on the website.

Modlily Cons: Shotty customer service, No contact info other than email, Lies regarding coupons, Charging 3 dollars per piece for restocking.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Bertie
#1161199

Thank you for your valuable feedback.

I wish to start off by telling you that we are extremely sorry about the situation.

I have followed up your case and our team will solve it for you. Can you please submit a ticket?

Our customer service will resolve the problem in 1-2 working days. Please mention that you are from pissedconsumer website.

Modlily Reviews

  1. 1296 reviews
  2. 327 reviews
  3. 72 reviews
  4. 32 reviews
  5. 33 reviews
Modlily reviews