Leeds, Leeds
Not resolved
3 comments

received a coat from modilly and it would only fit a doll. Trying to return it to modilly and been advised by them that due to return shipping costs it may be advantageous for me to sell on eBay or give to someone as a gift lol at that response

DO not purchase items from this online company

Product or Service Mentioned: Modlily Coat.

Reason of review: Returns policy and poor cUst service.

Monetary Loss: $144.

Preferred solution: Full refund.

Modlily Cons: Return system, Delivery and service, Product quality.

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Anonymous
#1244431

I'm trying to return a coat but I can't get anywhere and I now will have to take the matter further.

Anonymous
#1143559

I experienced the exact same response! Shame on them, what horrible customer service.

Anonymous
#1100446

My experience also. They just won't communicate about returns

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