South Pasadena, California
Not resolved
0 comments

While they state on their site and on the Receipt that you can Return your items within 30 days for a FULL REFUND they then tell you it is very expensive to mail back to China and that you will need to pay the shipping for the return. They then offer 30% discount if you don't return the items that do not fit.

So your stuck with items that you can not use at a Reduced Price, any way you look at it, you have been taken advantage of with no real recourse. DO NOT ORDER FROM THIS COMPANY unless you are prepared to LOSE MONEY.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $102.

Preferred solution: Full refund.

Modlily Cons: Bad return policy, Return process, How you have to go about getting a return ticket for a refund.

  • Ripped-off
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