London, England
Not resolved
1.0
Details
0 comments

Absolutely appalling service!

I would not recommend them, i have not idea if i will ever receive the clothes that i ordered. I paid extra for immediate deliver and they promised they would send it withing 2 days of payment That was over 2 weeks ago and they still cannot confirm that they have actually sent the clothes.

I spent over £100 and will never use them or any clothing company again advertised on FB. My mistake and a costly one at that.

Having emailed them several times they have completely ignored my emails and only responded once, with HOW CAN I HELP YOU?

infuriating. I await but willnot be holding my breath

Reason of review: Poor customer service.

Monetary Loss: $150.

Preferred solution: Full refund.

Modlily Pros: Look of clothes on ad.

Modlily Cons: Lies, Lack of customer service, Being promised fast shipping when that cannot happen, Way they handled my complaint.

  • Need Customer Service
Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Modlily Reviews

  1. 1296 reviews
  2. 327 reviews
  3. 72 reviews
  4. 32 reviews
  5. 33 reviews
Modlily reviews