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I should have checked reviews before ordering. This company is terrible!

I received my items in a timely fashion, but they are way too small. I can not contact anyone via phone to discuss returning the items. No invoice or shipping return form was included in the package. They give a California phone number, but a machine picks up saying no one is available and to leave a message.

I left several messages and called all hours of the day/night. The online system is a joke. When I login, I'm told that my order doesnt exist so I cant file anything online. I tried the so called "live chat" and again zero response.

No way to return an order! Total scam!

Product or Service Mentioned: Modlily Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $67.

Preferred solution: Full refund.

Modlily Pros: Recieving what i ordered.

Modlily Cons: Customer service sp, No response to emails, Return system and misrepresentation of dress advertised.

  • dishonest business dealings
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