Jacksonville, Florida
Not resolved
1.0
Details
2 comments

They have no problems taking your money right away. I ordered from them 11 days ago, they took my money out of my account right then and there but have yet to ship my product to me.

I have sent in a ticket stating the above statement and have asked for a refund if they aren't able to ship today. I am unhappy with the way they product business. This is the second "ticket" that I have submitted to them. The first one went unanswered.

I am hoping that this company is real but now it seems that they are too good to be true.

It's a shame that they take money so fast but no rush on sending the customer their products that they have ordered.

Product or Service Mentioned: Delivery Service.

Reason of review: Order processing issue.

Monetary Loss: $2304.

Preferred solution: Full refund.

Modlily Cons: Fraud, Product not shipped.

  • Modlily Poor Customer Service
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Bertie
#1160688

First of all, sorry for any inconvenience that it may bring. We always send orders in the time frame we promised, 1-4 working days, but if you purchased pre-sale item, it takes a much longer time.

Anonymous
#1143317

Yup all of the above happened to me! They are thieves!

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