Orlando, Florida
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I ordered a 2 piece swimsuit and cover up, looked nothing like pic in fact in was shipped from China ,made with extremely cheap material ,there is extra under bra part of top swimsuit that comes to my knees, says size runs small im a large i get xxlarge which bottoms fit like a small and top fits like a medium, color suppose to be black white looks very dark brown. The whole order is unacceptable and I cannot get any response from customer serbice ,I have called the customer service number at least 10 times and of course no answer but says leave a message and I have..I want a full refund and seeing as they took my money within 5 minutes of ordering I can get no response. Also I ordered on April 24, said item will ship within 2 days thats a joke it shipped from China April 30 , and i get this swimsuit in a ziplock baggie on May 10..I need a full refund at this point

Product or Service Mentioned: Modlily Swimsuit.

Reason of review: Not as described/ advertised.

Modlily Cons: Bad return policy.

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Bertie
#1158144

First of all, sorry for any inconvenience that it may bring.

Please kindly note that the size of this item is based on Asian size and generally it runs small.

And there is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.

In this way, if the size is not fit, you can return for exchange or return.

Please update your ticket and asking for return address. We will send a full refund after order returned and received.

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