Saint Helier, Jersey
Not resolved
2 comments

I have been waiting over a week for a dress I purchased and haven't received. I emailed Modily but have not had any response.

Shocking! Will go to PayPal to try to get a refund

Product or Service Mentioned: Delivery Service.

Reason of review: Poor customer service.

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Bertie
#1161156

Thank you for your valuable feedback.

I wish to start off by telling you that we are extremely sorry about the situation.

I have followed up your case and our team will solve it for you. Can you please submit a ticket?

Our customer service will resolve the problem in 1-2 working days. Please mention that you are from pissedconsumer website.

Anonymous
#1147878

I ordered a swimsuit 3 weeks ago and still haven't received it and nobody will respond to my ticket. I've not been able to find a ligit phone number either.

My payment has been verified and been deducted from my account. This is robbery and they need to be turned in!!

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