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Modlily head office and name of person. i found this googling. anyone familiar with this? is this the address they ship from or return to? what address was on your package? google map may help you. this scam has not happened to me personally so hope this may help although i cant guarantee accuracy so dont shoot the messenger. dang it. why the heck does this dang thing need 100 words or more. power to the customers here my friendly people

Ming Mai Shanghai Industrial Co Ltd

RM C212, #3 Apt, 612 Lane,

Shangchuan Road, Pudong District,

Shanghai, China

Modlily Customer Service Phone: 001-213-9851052

from Try Spy

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Anonymous
#1590007

I too was 'ripped ' off by Modlily for a yellow sweater and a long shirt top..!! I have written, gone on the internet to their websites and still nothing!

The sweater is too big, the shirt is small enough for a twelve year old....... keep complaining!!! These people have no sense of honesty about themselves...

!!!! The GODS WILL GET THEM IN THE END!!!!!!

Anonymous
#1481622

Midnight Velvets preapproved scam is nothing but fraud. Don’t waste your time with these people.

Everything is overcharged two or three times. The preapproval is just a scam to see if they can get you to try to order.

There are more hoops to go through if you try to order. Lots more reputable companies to order from other than this overpriced inferior company.

Anonymous
#1469446

I purchased a bathing suit from this company. I ordered a large because that is my size.

When I receiveed mine it fit like a small. I am so unhappy with this product. It came from China and they said do not return it to China. They don’t have a address to return it back to or a telephone number to call.

Don’t order from this company. I will call my MasterCard company and let them help me get a credit for this product.

Anonymous
#1590008
@Anonymous

I paid thru paypal.. on my credit card...

I have been told they cannot help me!!!!!!!

GOD WILL GET THEM FOR THE DISHONESTY............AND PROBABLY MORE.. THEY HAVE NO MORALS.....!!!!

Anonymous
#1438216

Don’t waste your time. It costs over $100 to return to see your money back. DO NOT PURCHASE FROM THEM!!!

Anonymous
#1418702

YI ordered a shirt, went by sizing chart and to small ..I'd like to exchange it for a larger size..but it sounds like maybe your company is a fraud..please let me know what and if it's possible .. thank you tina weigert. Tjweigert54@hotmail.com

Anonymous
#1377837

I need to return 2 shirts but I need a return address to place on the package. My name,

Mattie Schulze. 2281 W Ward St,

Goliad, Texas 77963

dschulze1955@gmail.com

361 645 4747

Anonymous
#1368788

That's not the right number I tried to call and is been temporarily disconnected so please send me your phone number thank you

Anonymous
#1365081

LW726929295CN Rec my order tried to call and put in a service ticket and it was returned. If I had ordered according to what u sent me I would of had to order a 5 or 6X there is no way what u sent me was a 2X never had such a bad on line such as this

Can't get through on the phone it's busy.... Way to small

Anonymous
#1359419

Impossible to return the item I bought. Should have read the reviews.

Material was good quality on the black checked shirt, and it was really cute, but arms and chest way way too small...sizing way off. I am afraid to just purchase a larger size.

Return policy horrbible. Do not buy from them!

Anonymous
#1162803

It seems then that they are using different names, addresses, telephone numbers, and email. This must be why there is so much run around and confusion getting them to give you a genuine address, RMA and tracking numbers.

ModLily do not want you to return anything and even try to persuade you not to bother and accept a poor store credit refund.

ModLily also have many sister sites too...Fashionmia, Rosewe, DressLily, SammyDress, ZuLily, Rosewear. Stay away from all these websites and do your research first next time on new companies you have never heard of or seen before, and before you make anymore future purchases.

Anonymous
#1341847
@Anonymous

And LinkShe..DO NOT ORDER FROM THEM

Anonymous
#1162460

This is the information I got from them after weeks of arguing! Hope this helps everyone else this company tried to screw over!

Yang Xing

Room281, #15-3 Building, 999 Ningqiao Road, Pudong , Shanghai, 201206, China

phone, 021-60526980

Followed by these instructions:

Please return by post office and put RMA number on the package. So we will know it’s from you. more information you need to care: 1,please send us by post office and registered mail, and email us the tracking number after the shipment 2,Please put your RMA number on the package(RMA number =MM16040xxxxxxxx + 0xxx) 3. Pls email us the tracking info after you mailing it back. Our email address is info@modlily.com . I could FINALLY get a refund! That was week ago and I am STILL trying to return their worthless products! I was asked to take down my review in exchange for a full refund, I was promised shipping cost to be paid too. But when I asked for a shipping label they keep telling me that I have to cover that cost. To ship this back to China will probably cost half of what I paid for the *** product anyway! I have read on some reviews that people can't even find the address to return the product so after WEEKS of trying I finally got that at least and will share it with you! Hope this helps everyone else this company tried to screw over! Yang Xing Room281, #15-3 Building, 999 Ningqiao Road, Pudong , Shanghai, 201206, China phone, 021-60526980 Followed by these instructions: Please return by post office and put RMA number on the package. So we will know it’s from you. more information you need to care: 1,please send us by post office and registered mail, and email us the tracking number after the shipment 2,Please put your RMA number on the package(RMA number =MM16040xxxxxxxx + 0xxx) 3. Pls email us the tracking info after you mailing it back. Our email address is info@modlily.com .

Anonymous
#1356844
@Anonymous

I received 4 Bathing Suits from 999 Ningqiao Road PuDongXinQu, Shanghai, China None of which fit. I would love to return and get a full refund! How can I accomplish this?

Anonymous
#1422118
@Anonymous

many thanks. I wish I had read this before my purchase.

they even sent me two of the same thing. I have just sent off the package and will email them.

wish me luck. I also plan to post this on facebook so others are also scuppered....

Type your message here

Bertie
#1161892

Dear customer,Do you make an order in modlily ? Can you please submit a ticket?

Our customer service will resolve the problem in 1-2 working days. Please mention that you are from pissedconsumer website.

Anonymous
#1247202
@Bertie

No you don't! You refuse to accept returns and refunds and make it impossible for anyone to get decent customer service?

You even offer compensation to try and persuade people to keep them goods they don't want!! I think it stinks!

Anonymous
#1357452
@Bertie

Cannot email info to you because it can't be delivered and phone number is invalid

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