Louisville, Kentucky
Not resolved
1 comment

I ordered and paid for an item that was supposed to ship within 2days of the order. 30 days later, I still don't have the item.

The status of the order states "urged shipping". I felt my complaints with Modlily were not being resolved, so I've filed a dispute with my paypal account trying to get a refund. I purchased an item and it was supposed to ship within 2 days of order. 30 days later I still don't have the item.

Modlily's response is "Urged shipping".

Then Modlily sent me a computer generated response "We understand your frustration and have urged shipping".

I would not recommend this company to anyone!!!

Product or Service Mentioned: Delivery Service.

Reason of review: Problem with delivery.

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Bertie
#1161147

Thank you for your valuable feedback.

I wish to start off by telling you that we are extremely sorry about the situation.

I have followed up your case and our team will solve it for you. Can you please submit a ticket?

Our customer service will resolve the problem in 1-2 working days. Please mention that you are from pissedconsumer website.

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