Featured Not resolved
3.9
Details
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
0 comments

I have read many bad reviews so I was worried. I actually had a pretty quick and efficient customer service encounter.

Related: Modlily - Refund Process Sucks!

I received the wrong bathing suit, the sizing was spot on based on their sizing chart(and I'm a plus sized girl). I contacted customer service. My vacation is in 2 weeks so I knew I wouldn't likely get the suit I wanted in that time frame. They offered for me to keep the suit and only pay 20% of the original cost.

I thought that was very generous. I don't love the wrong suit but I don't hate it either.

Especially for only paying 20% of the original cost. I posted pictures of what I got vs what I ordered.

Product or Service Mentioned: Modlily Swimsuit.

Reason of review: Not as described.

Review #1075711 is a subjective opinion of

Helpful? 0 0
Report
Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Modlily Products and Services Reviews

Modlily Most Helpful Reviews

More

You May Also Like

Modlily - False Advertising - Bait & Switch
Modlily
"Pop up said to subscribe for a $30 coupon. I did. Pop up said see coupon, I clicked - Shows several discounts, some for only $5. some for $10. Saying..." Read more
MODLILY.com - "bait and switch" company!
Modlily
" "BAIT N SWITCH" con! This company also accused of using other people's photos for their shop - read their "legal page". I only received a 50% refund - The..." Read more
Modlily - NOT CASHMERE
Modlily
"I purchased a CASHMERE sweater from Modlily. A week later, I received a cheap cotton knit sweatshirt. When I complained and sent pictures I was told, "our price..." Read more
Modlily - Cheap, nasty and nothing like the photo!!
Modlily
"I ordered and paid for a dress from Modlily. I expected a silky/satin well made champagne coloured dress (see first photo). What actually arrived was a rough see through..." Read more
Mealeys Furniture - Avoid at all costs. I want something done to right the wrongs.
Mealeys Furniture
"Ordered a couch/ottoman set at their Warminster, Pennsylvania store. First fishy thing was the fact they had to have me go 45-50 min. Out of my way to go pick..." Read more
Lazada Philippines - Poor service and Product
Lazada Philippines
"I know Lazada is want to be more efficient and give a good service to your client,, but sad to say, we experience horrible in your service.. your products is..." Read more
DoorDash - Absolutely horrible in everyway
DoorDash
"The costomer first ordered wrong, He typed in the items but in the comments asked for differnt things so the order price i used on the red card was much..." Read more
Wish - FALSE ADVERTISING
Wish
"Like the title says.They advertise images of products on their site, for example a tablet, and the photos (over 14 of them) are of a tablet with curved glass at..." Read more