Modlily will not respond to e-mails. Their handling time states 1-4 days and shipping time, 9-15.
I had to file a complaint with Paypal to get any response to and order I placed Sept. 22. The blouse that I ordered arrived on Nov. 13.
They ship from China. The quality is also poor and blouse is very small for an XL. I submitted a ticket per their online instructions requesting a tracking number and never got a reply.
They said that a tracking number had been sent to my e-mail and that was false. They finally provide one to PayPal for Chinese post and it didn't work to track the package.
Product or Service Mentioned: Modlily Blouse.
Reason of review: Poor customer service.
Monetary Loss: $30.
Preferred solution: Let the company propose a solution.
Modlily Cons: Poor shipping time.