I ordered two items. Was charged via PayPal immediately.
When the items didn't show and I never received a confirmation email, I inquired and was told they had no order history for me. I was going to dispute the charge, when, the items arrived. However, they were the wrong size .I went online to attempt to confirm a return and the site required an invoice #. Well, since there is no order history and the entire invoice is in Chinese (characters)..I have no way of knowing what the invoice # is for my order.
Seriously, I'm going to write Facebook too.
They should pull this site from their pages. I'm also going to post a warning on FB.
Product or Service Mentioned: Modlily Customer Care.
Reason of review: Contact me.
Preferred solution: Let the company propose a solution.
Modlily Pros: Look of the clothes in the ads.
Modlily Cons: When i filed the request to refund with the sizing problems.