Waukesha, Wisconsin
Not resolved
2.6
Details
1 comment

I ordered two items. Was charged via PayPal immediately.

When the items didn't show and I never received a confirmation email, I inquired and was told they had no order history for me. I was going to dispute the charge, when, the items arrived. However, they were the wrong size .I went online to attempt to confirm a return and the site required an invoice #. Well, since there is no order history and the entire invoice is in Chinese (characters)..I have no way of knowing what the invoice # is for my order.

Seriously, I'm going to write Facebook too.

They should pull this site from their pages. I'm also going to post a warning on FB.

Product or Service Mentioned: Modlily Customer Care.

Reason of review: Contact me.

Preferred solution: Let the company propose a solution.

Modlily Pros: Look of the clothes in the ads.

Modlily Cons: When i filed the request to refund with the sizing problems.

  • Exchange And Resolution
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Anonymous
#1236564

Surely PayPal will have a record of the transaction. Email them and they will get your money back. I have done that before.

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