Reno, Nevada
Not resolved
1.0
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1 comment

I ordered 3 suites and one cover up and went with their sizing chart. The suits took over a month to arrive (to late for vacation).

I emailed daily and was told that they would be shipped in a few more days. I told them of my cut off date and they didn't get to the states on time (company is in China) I was appauled with their lack of customer service and there is no 800 number nor an address to return. I contacted paypal and they contacted Modlilly and they offered $23.00 on a $90.00 order. I told paypal no way.

I want to return for a full refund.

Paypal has offered $30 to return items so I will see what the charge will be for returns to China. Don't waste your time ordering from this ripoff company.

Reason of review: all of the above..

Monetary Loss: $85.

Preferred solution: Full refund.

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Bertie
#1162992

Thanks for your feedback.

First of all, sorry for any inconvenience that it may bring.

Please kindly note that the size of this item is based on Asian size and generally it runs small. And there is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.

In this way, if the size is not fit, you can return for exchange or refund. Please update your ticket and asking for return address, don’t forget mention that you are from pissedconsumer.

We will send a full refund after order returned and received.

Regards,

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