Tyrone, Georgia
Not resolved
1.1
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I ordered 4 swimsuits from Modlily. Only 3 were shipped.

They have only given me a store credit for the 4th one, saying it is out of stock. I have requested a credit to my PayPal account. I have opened a dispute with PayPal as well. The other three are XL and run very small.

I was told that it was my fault for ordering the wrong size. It took about 10 emails for them to give me the return address. They will only give me a 60% refund. DO NOT ORDER FROM THESE PEOPLE!!!!!

The swimsuits are poor quality and the company is in China. Their return policy is a joke!!

Product or Service Mentioned: Modlily Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $84.

Preferred solution: Full refund.

Modlily Cons: Customer service.

  • Swimsuit
  • Modlily Poor Customer Service
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