Minneapolis, Minnesota
1.7
Details
0 comments

After ordering something from Modlily that did not fit and was not what I wanted I tried to return my item. After several attempts to speak to someone I submitted a ticket.

I went back and forth with them everyday for over a week.

They tried to tell me I needed to have a reason why, I should give it to a friend and it was not worth the return, they would give me 20% towards my next order if I didnt return the item, and finally said they would only give me 70% of my money back to return. I will never order anything from them ever again and suggest no one else does either.

Product or Service Mentioned: Modlily Dress.

Reason of review: Poor customer service.

Modlily Cons: Return process.

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