After ordering something from Modlily that did not fit and was not what I wanted I tried to return my item. After several attempts to speak to someone I submitted a ticket.
I went back and forth with them everyday for over a week.
They tried to tell me I needed to have a reason why, I should give it to a friend and it was not worth the return, they would give me 20% towards my next order if I didnt return the item, and finally said they would only give me 70% of my money back to return. I will never order anything from them ever again and suggest no one else does either.
Product or Service Mentioned: Modlily Dress.
Reason of review: Poor customer service.
Modlily Cons: Return process.