I have tried and tried to get them to cancel an order I place not 10 mins after I hit send. And they still have not refunded my money.
I did this whole ticket *** about 5 times and I get a response "why you want cancel, how about we give you store cash". Where the heck are these people from. And why would I want a store credit? I want my refund credited back to PayPal!
Meanwhile I'm still waiting on a response from them.
I don't understand the delay.
Please read reviews before purchasing anything from this company.
Product or Service Mentioned: Modlily Customer Care.
Reason of review: Poor customer service.
Modlily Cons: Cancellation process.