Laguna Woods, California
Not resolved
1.9
Details
1 comment

Total garbage items and you have to fight their awful customer service to even and try and get a partial refund to return items. The items I ordered were two of the same item and were totally different materials neither of which were as it was described.

It was supposed to be a sweater and one was a cheap polyester and the other made of stretch fabric. They were way smaller than the specs on the site, and were incredibly badly made. They argued with me for days via email over a return that they have to provide the address for.

They supposedly have a satisfaction guarantee, but they hold you hostage unless the return meets their criteria- which nothing does so, essentially they don't accept returns. Do not waste your time with these cheap Chinese garbage products and service.

Reason of review: Poor service, bad quality, warranty issues, not as described, return policy.

Monetary Loss: $40.

Preferred solution: Full refund.

Modlily Cons: Too much to list.

  • Awful Product And Service
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Anonymous
#1095278

Wish that I had read the reviews before purchasing

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