Leicester, England
Featured Not resolved
1.3
Details
3 comments

They sent me a jumper that clearly wasn't the jumper they advertised, it was the worst quality ever and nothing like the picture. Then they insisted that I return it and that I would have to pay for the return AND they would only refund me 40% of the cost of the item!!!! Do NOT buy anything from Modlily...the quality is very very poor and there is no customer service, I've paid £17.49 for a low quality item that is nothing like the picture they are displaying!!!

Reason of review: Not s described/refund refused.

Monetary Loss: $17.

Preferred solution: Full refund.

Modlily Cons: Item not as advertised, Poor customer service.

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Anonymous
#1248755

it sounds like they are affiliated with lulugal.com they have the same reviews

Anonymous
#1083297

I'm currently waiting for a Christmas dress which should ve been here Tuesday and I paid extra for it to be delivered by then. If your item doesn't look like the one advertised they must give you a full refund under the consumer rights act

Anonymous
#1082565

Im sorry u too had to fa victim but I'm happy that u chose to post pics of the quality like I did to save others from the heartache and financial loss

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