Contact Modern Animal Customer Service

The Modern Animal email address to get in touch with the company’s representatives on general inquiries is hello@modernanimal.com. You can use this email for questions regarding the company, its services, membership plans, and pricing. You can also contact the customer care agents to schedule or reschedule your appointment, inquire about membership benefits, or request guidance on pet health concerns. The same Modern Animal contact email is appropriate for general feedback, complaints, and suggestions. If you are interested in a job position at the company, send your resume and questions to recruiting@modernanimal.com.

The Modern Animal headquarters mailing address is Modern Animal, Inc., 8122 Beverly Blvd., Los Angeles, California 90048, United States. You can send official notices, requests, and other legal documentation to this office for the Legal Department to handle. The same address can be used for information requests whenever you need to learn more about the company, its services, partnership opportunities, or career options. The customer service team is also available at this office for your feedback, complaints, and compliments. To check the company’s clinics near you, visit the official website and click the Locations tab at the top of the homepage.

The Modern Animal hours are Monday to Saturday between 8 a.m. and 6 p.m. and Sunday from 9 a.m. to 6 p.m. PST. You can call the support helpline within these hours for general information and appointment scheduling. The primary and urgent virtual veterinary care is also available for existing members via chat and video call 24/7. You can message the customer care team via chat, and the licensed technician will assist you in minutes. If your issue is not urgent, you can send an email whenever it is convenient for you, and the customer service expert will contact you back as soon as they study your request.

To get in touch with the Modern Animal customer service team online, visit the official website and log in to your account if you are an existing member. Click the chat icon at the bottom right corner of the homepage and type your question to start the conversation with a live agent. You can also request a video call if you have a membership. Customers who don’t have membership benefits can send a direct message to support by clicking the email link in the bottom right corner of the main page. To schedule your appointment, click the Book Now button at the top and follow the prompts.