Contact ModCloth Customer Service

There’s another way of receiving ModCloth support. For instance, via email if this type of communication is preferable for you. Here are the following ModCloth email addresses that will connect you to the company and its agents. To communicate with the customer support service, apply to support@modcloth.com. For ThredUp-related inquiries, write to modcloth@thredup.com. In order to get answers to general questions, apply to this ModCloth contact: info@modcloth.com. For media and PR inquiries, refer to pr@modcloth.com.

The ModCloth headquarters address is located at ModCloth, Inc., 115 Sansome St STE 900, San Francisco, California 94104-3624, United States. There are other locations you need to know about. There are multiple additional offices across the United States. The first ModCloth office we want to mention is also located in California: 2033 Fillmore St, San Francisco, California 9411. The second one is Austin: 200 W 2nd St, Austin, TX 78701. Then, 1924 8th St NW, Washington, DC 20001. The next ModCloth corporate address is in Tustin, CA: 1775 Flight Way STE 400, Tustin, CA 92782, which is responsible for privacy matters. Also, there’s another location in Pittsburgh, PA: 2250 Roswell Dr, Pittsburgh, PA 15205. Last but not least is the ModCloth return address: ModCloth Returns, 1000 John Galt Way, Florence, NJ 08518.

If you require help from ModCloth customer service, you need to know their hours of operation in order to receive timely support. According to the official website, the company’s team is available from Monday to Friday, 9 a.m. - 5 p.m. ET. During the above-mentioned ModCloth hours, you will be able to contact the company’s support via phone, email, or in private if you prefer in-person meetings. It’s essential to get prepared prior to getting in touch with the company. It will save time and effort and make the process more efficient.

According to the ModCloth website, the certain method of contacting the company’s customer care is via live chat, which can be found under the Help section on the homepage. When you click on the Chat with Us link, a chat window will open. You can ask order-related questions and receive general customer support. Also, there’s a FAQs section, where you can find answers. You can also call the company, write them an email, and visit them at the ModCloth address.