ModCloth Phone Numbers and Emails

Toll-Free Number:

  • (888) 495-9699

Customer Service:

  • (888) 495-9699
  • (512) 215-0927

Legal:

  • (800) 399-4819

ModCloth Emails:

Customer Service
General Info
Media
Affiliates

ModCloth Contact Information

ModCloth Website:

ModCloth Online Chat:

Corporate Office Address:

ModCloth, Inc.
115 Sansome St STE 900
San Francisco, California 94104-3624
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9am - 8pm (ET)


Locations:

San Francisco

2033 Fillmore St,

San Francisco, California 94115

Austin

200 W 2nd St,

Austin, TX 78701

Washington

1924 8th St NW,

Washington, DC 20001


Privacy Inquiries

1775 Flight Way STE 400

Tustin, CA 92782

Edit Business Info

Summary of ModCloth Customer Service Calls

7 TOTAL
CALLS
01:40 AVG CALL
DURATION
50% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ModCloth Customer Service?

Shipping and Delivery Question:

  • “When will my package be delivered”
  • “Package has not arrived Flurry necklace”

Return/ Replace Question:

  • “Return items too small”

Activation/ Cancellation Question:

  • “Cancellation”

Other Question:

  • “About ban order I'm trying make”

About

ModCloth Return Policy
To read more: https://help.modcloth.com/Knowledge_Base_Article?descId=ka07F000000IQvYQAW&knowledgeType=USshipping
ModCloth Delivery Policy
To read more: https://help.modcloth.com/Knowledge_Base_Article?descId=ka07F000000IB00QAG&knowledgeType=USshipping
ModCloth Terms of Service
To read more: http://help.modcloth.com/Knowledge_Base_Article?descId=ka07F000000IB1wQAG&knowledgeType=Community%20and%20Contests
ModCloth Privacy Policy
To read more: http://help.modcloth.com/Knowledge_Base_Article?descId=ka07F000000IAw8QAG&knowledgeType=Community%20and%20Contests
ModCloth FAQ
To read more: https://help.modcloth.com/
Summary

ModCloth is a large online store of apparel and accessories. The company was founded in 2002. Its headquarters is based in San Francisco, California. ModCloth offers a wide collection of dresses, tops, bottoms, outwear, and shoes. There is also a large stock of accessories including belts, sunglasses, jewelry, watches, and tights. The company accepts returns within 30 calendar days of the original order shipment date. Items not eligible for refund include final sales, free gifts, and promotional products. All shipping fees are covered by consumers. ModCloth ships their merchandise worldwide. Customer service is provided during normal business hours.

ModCloth reviews and complaints
Edit Description

Compare ModCloth To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Torrid
541 reviews
2.2
The Walking Company
141 reviews
1.9
Zappos
62 reviews
2.0
Write a review
Do you have something to say about ModCloth? What happened? What can we help you with?
Submit review Don't show this popup