Contact Moda Health Customer Service

Moda Health has three official email addresses designated for different purposes. Clients consulting for customer service can submit a request to medical@modahealth.com. The Moda Health email address for job applications and career-related inquiries is humanresources@modahealth.com. Those with legal or privacy concerns can contact the relevant department at privacy@modahealth.com. Providing a detailed explanation of your issue during business hours will ensure efficient assistance. However, emails do not respond as quickly as the Moda Health contact numbers, making them less ideal for urgent matters.

The Moda Health headquarters is located at 601 S.W. 2nd Ave., Portland, OR 97204, United States. Customers can resolve confidential and sensitive issues by consulting this address in person between business hours. However, making a prior appointment in the relevant department is significant for efficient assistance. Those who find it inconvenient to arrive in person can send a letter to Moda Health's address: PO Box 40384, Portland, OR 97240-0384, for safe and better communication and assistance. Yet, being time-consuming, it is not feasible in urgent cases.

Business agents are available to assess users Monday through Friday, between 6:30 AM and 5:00 PM. Moda Health's hours to visit its offices are also the same. However, one must still confirm the working hours of the relevant department when making an appointment. Those seeking to consult on weekends or outside working hours can email the agent or browse the featured information on the company website for self-help.

To consult Moda Health customer service online, open the company's website in your browser and select your state of residence to find the corresponding contact methods. For instance, those selecting Washington for the option will find the relevant helplines, emails, postal addresses, and the respective consultation hours. You can also complete the Moda Health contact form by providing your name, subscriber ID, email address, phone number, the subject of your concern, and a message. Once done, click Send and expect the agent to resolve your problems within working hours. The website also features a wealth of self-help information to help users with general queries and concerns.