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Contact Mockingbird Customer Service

Mockingbird Phone Numbers and Emails

Toll-Free Number:

  • (877) 274-3240
    Recall
Call customer service
Send Message

Customer Service:

  • (646) 933-1290
    Text

Mockingbird Emails:

Customer Service
Recall
Media
Press Inquiries
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How to Contact Mockingbird?

Most Popular Number:

(877) 274-3240
Recall
Total calls: 24 Issue resolved: 1 Last call: Dec 16, 2024
author avatar
PissedConsumer Reporter

Mockingbird phone number for contacting the company via text messages is 646-933-1290. If you want to reach out to the company on the matter of recalls, please dial 877-274-3240. Customers contact Mockingbird support to learn more about available strollers and accessories, manage their orders and change shipping information, address issues with payments, request refunds, returns or exchanges, and more. The busiest day of the week to contact the company via phone is Wednesday.

As an alternative to calling, customers can get in touch with the support team via email. Mockingbird email address for recall-related issues is recall@hellomockingbird.com. To contact the company on the after of general consumer assistance and support, drop a line at support@hellomockingbird.com.
If you are a media representative with a press inquiry, shoot a note at press@hellomockingbird.com to get in touch with the corporate PR department.

The corporate headquarters is located in New York. Mockingbird address is Baby Generation Inc., 1841 Broadway, Ste 300, New York, New York 10023, United States. Send your correspondence to this address if you need to contact the company offline. For quick assistance, sure, it’s better to call or send an email.

The company operates Monday through Friday from 9 am to 5 pm EST. Mockingbird hours of operation can vary depending on the holiday season. For example, the company might have holiday exceptions on Christmas or New Year’s. To get more details about the holiday schedule, please contact Mockingbird support team beforehand.

Mockingbird website allows speaking to support via live chat or submitting an online inquiry. To choose the best way of contacting the company, scroll down the main page and click the “Contact Us” button. Then, choose between “Write to us” and “Chat with us” options. You can also schedule shopping with a Mockingbird specialist or request a call with a Mockingbird Parent to get support.

Mockingbird Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    89% phone 11% email
  • The best phone number to call Mockingbird is 8772743240. 71% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Saturday.

  • People call Mockingbird mainly because of request for information, activation/ cancellation, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Mockingbird Website:

Mockingbird Help Center:

Corporate Office Address:

Baby Generation Inc.
1841 Broadway, Ste 300
New York, New York 10023
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 5:00pm (ET)

More contact details

Mockingbird Rating Based on 2 Reviews

Rating details

1.9
more details
Customer service
Product or Service Quality
Discounts and Special Offers
Value for money

Rating stats

Rating trend

Summary of Mockingbird Customer Service Calls

34 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Mockingbird?

Shipping and Delivery Question:

  • “My package wasn't not found”
  • “Tracking ℹ”
  • “Because i didn't receive my second seat and the second seat kit I only got three umbrellas which I didn't order three of them”

Request for Information Question:

  • “Question about my order”
  • “Checking contents in package”
  • “Adapter questions”

Activation/ Cancellation Question:

  • “I want to make sure my first order of a high chair was canceled and the money transferred back to my credit card. I want only 1 mockingbird high chair to be sent to Lauren Veith and to only be charged for that one. I canceled the first order”

Payments and Charges Question:

  • “Discount code”

Refund Question:

  • “Refund”

Other Question:

  • “My order”
  • “Missing bolt/screw”
  • “Issue with stroller”

Compare Mockingbird Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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