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Update by user Nov 04, 2019

Constant delays due to construction and poor communication led us to lose financing options that resulted in us paying a higher interest rate.

Original review posted by user Nov 04, 2019

I would strongly advise anyone looking for a builder to KEEP LOOKING. Our experience with Mobley has been awful.

We were mislead into believing our home would be finished in 6 months. It took 12 months before we were able to close. It has been about 4 months since we closed and we have been constantly finding issues with the home. Our plumbing was done incorrectly and caused our toilets and outdoor spigots to have hot water.

Our roof was leaking through into our kitchen. Caulk on our baseboards is peeling and even grout in our bathroom is showing holes now. We have had A/C ducting issues that required part of our home to have the ducting removed and replaced. Insulation was not done in areas required by code.We had a sewer backup due to issues with plumbing done at the street connection.

Paint is peeling off exterior doors. It took MONTHS to get our punchlist items completed. Everything this builder does is the absolute cheapest of the cheap and there is ZERO pride in any of the work I have seen. Their production team is either unwilling or incapable of fulfilling promises made.

If you didn't get it in writing - it's not happening. Don’t listen to anything their staff says, we were constantly strung along to believe our home would be ready in 30-60-90 days. In the end it has been 13 months since we signed our agreement and the nightmare still isn’t over. In fact, the only person who has been honest and upfront with us is their warranty guy Bo who has been stuck fixing and correcting all of the issues we have had.

Please don’t fall for the “free upgrades” or “closing cost flex cash” offers like we did. The title company they use is owned by the Mobley family and the prices charged are extremely high comparatively. Upgrade options from the builder are disgustingly overpriced so that whatever offer they give you doesn’t go very far. If you are considering building with this builder I urge you to talk to some of their current/new customers.

Don’t talk to customers from years ago. Only current customers know what the experience and quality is like with this builder and the work they are doing today. We spent $340,000+ on a VILLA and the majority of construction materials used are bottom of the barrel. Don’t let them pressure you into signing a contract - read it first.

Spend $300 and have a real estate attorney read it with you. Their contract is written by their attorney and is designed to protect them, not the buyer. We had minimal recourse throughout the process because the contract allows them to have TWO YEARS to build the home (4x longer than we were sold on) and has almost zero accountability on their part when things go wrong.

We have had fundamental issues with every major trade in our home and I have witnessed neighbors go through flooding and sewer backups in their brand new homes.Anyone who would like more information or pictures is welcome to reach out to me or ask around the development at the Villas at Twin Lakes. At the time of writing this review I know of several extremely unsatisfied buyers who are now stuck dealing with Mobley Homes in Tampa FL mess.

Reason of review: Bad quality.

Monetary Loss: $16.

Preferred solution: Let the company propose a solution.

Mobley Homes Pros: Design options.

Mobley Homes Cons: Bad customer service.

Location: 14824 N Florida Ave, Tampa, FL 33613

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#2038035

I’m currently building in Carrollwood Landings. They put drywall and kitchen cabinets in the house before they did stucco to water seal the property.

We had significant water intrusion during the last storm a few weeks ago and they haven’t even replaced everything that’s moldy. We’re sure our elevation is not correct as our house is lower than every neighboring house. Ours was the first to be built. I had a lap pool on three sides of the house after the storm.

We haven’t closed yet but apparently the 5% deposit is non-refundable despite their lack of ability to build a proper house. Are you still living in the community?

#1988416

I feel your pain. We just purchased one in Carrollwood Landings and I definitely wish I would have read your review before we purchased this new home.

This company is definitely a joke and could care less once you purchase the home and only concentrate on building new homes to sucker in other non aware buyers. It has been two months and we can’t even get them to bring us a new air filter as specified on the addendum. You are correct, the only one of them that is helpful is Bo. He communicates and helps the best he can.

I wish Rob Mobley and Becky would learn from him and do the same.

I second that if you are thinking about building with Mobley to keep on looking. You will thank us later.

#1779785

Thank you for sharing... we were considering Mobley for a new build and we are going to go with another builder after reading all of these horror stories.

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