Contact MIXT Customer Service

Customers can relay general issues and inquiries in writing via the email address, hello@mixt.com. To request catering services or ask related questions, reach the MIXT customer service agents at catering@mixt.com. Lastly, those with media or press inquiries can use press@mixt.com to submit their requests during MIXT’s hours. That will ensure effective responses within a few hours on business days.

Clients can visit the MIXT headquarters, MG Restaurants, Inc., in California. The complete corporate office address is 563 Clay St., San Francisco, California 94111, United States. For those residing near the location, consulting this address in person is recommended for better assistance with complex and sensitive issues. Meanwhile, users who are unable to arrive in person can mail in written correspondence to the same address and expect a response within several days or a week.

MIXT’s customer service hours vary by office location. For instance, the company has a branch located in Inner Sunset, and its operational hours are from 10:00 AM to 9:00 PM daily. MIXT’s office in Russian Hill also operates during the same hours. Meanwhile, those consulting business agents at the company's Cow Hollow or Fillmore branch can reach out at any time between 10:30 AM and 9:00 PM seven days a week.

Clients can consult the user support team online by visiting the company website and clicking “FAQ” on the homepage. That will direct them to a new page with numerous self-service resources and the option labeled “Help” at the bottom right corner. Clicking that will connect them to the company's AI agent via MIXT’s chat. This option is available to request efficient support with all general queries and concerns. However, if you need to submit a specific issue or complaint to the agent, you must contact them during business hours.