Skip to content
Write review For Business
  • Login

Contact Mississippi Power Customer Service

How to Reach a Person at Mississippi Power

Verified Contact Information

Toll-Free Number:

  • 1-800-487-3275
    Report a Power Outage
Call Now
Send Message

Customer Service:

  • 1-877-656-1836
    Business
  • 1-866-677-0527
    Connecting to the Grid
  • 1-800-532-1502
    Residential
  • 1-855-693-8326
    Solar/net Metering
  • 1-866-251-1943
    Website Assistance

Customer Service:

corpcomm@southernco.com
customerservice@mississippipower.com
mpcorpcomm@southernco.com

Investors/ Franchising:

shareholderservices@southernco.com
Shareholder Services

Legal:

concerns@southernco.com

Mississippi Power Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Mississippi Power Phone Number
1 (800) 487-3275
Average Hold Time
00:05:45
Average Calls duration
6 minutes
Most Popular Mississippi Power Email Address
mpcorpcomm@southernco.com
Mississippi Power Live Agent Availability
20% of callers successfully reach a real person
Issue Resolution Rate
Medium (45% reported full resolution)
View full overview

How to Contact Mississippi Power?

To make communication regarding specific matters more convenient, Mississippi Power provides separate phone numbers, each of which is designed for solving certain issues. If you need customer support as a resident, dial 1-800-532-1502. The business customer service is available at 1-877-656-1836. If you need assistance with the company’s website because of technical or accessibility problems, apply to the appropriate specialist at 1-866-251-1943. Regarding solar/interconnections, call 1-866-677-0527. To report a power outage, use the following Mississippi Power contact: 1-800-487-3275.

customerservice@mississippipower.com is the main Mississippi Power customer service email address. Use such a way of communication if you prefer to solve non-urgent issues in writing. It will be useful for you in any matters related to the company and its services.

The Mississippi Power headquarters is located in the United States at 2992 West Beach Boulevard, Gulfport, MS 39502, US. Visit it if you have an appointment with the specialists of a certain department regarding discussing certain corporate-related matters. Need to send a correspondence to the Mississippi Power customer service team? Do it to Mississippi Power Customer Service P.O. Box 4079, Gulfport, Mississippi 39502. For payments, use the following company mailing address: Mississippi Power Company P.O. Box 245, Birmingham, Alabama 35201.

Mississippi Power hours are different. They vary depending on the phone line. Business customer service and solar/interconnections matters are solved Monday through Friday from 8 a.m. to 5 p.m. Residential customer service and site assistance are available Monday through Friday from 7 a.m. to 7 p.m. As for the line that accepts reporting a power outage, it operates 24 hours a day, 7 days a week. All schedules are indicated by keeping in mind the Central time zone.

To get in touch with the Mississippi Power specialist via the official company website, first, click on the “Contact Us” button at the bottom. You’ll see two blocks: “Chat” and Phone. Choose the online chat option to start your communication with a virtual assistant.

PissedConsumer Club

Contact Information

Mississippi Power Website:

Mississippi Power Help Center:

Corporate Office Address:

Mississippi Power Company
P.O. Box 4079 2992 West Beach Boulevard
Gulfport, Mississippi 39502
United States

How Customers Rate Mississippi Power Support?

4.5 / 5
Good

Based on 28 calls to Mississippi Power customer support through PissedConsumer.com and 2 survey responses.

Total Calls
28
Avg Call Duration
05:37
Issues Resolved
45%

Why Customers Call Mississippi Power?

Top Reasons of Customers Calls

  • Payments and Charges 35%
  • Customer Inquiries & Issues 35%
  • Staff 10%
  • Return/ Replace 5%
  • Account 5%
  • Product/ Service 5%
  • Request for Information 5%

Payments and Charges

35%
  • "Payment conflict"
  • "Power bill"
  • "Bill pay change"

Customer Inquiries & Issues

35%
  • "Power outagr"
  • "Power line down"
  • "26 country club drive laurel, ms"

Staff

10%
  • "New service"

Return/ Replace

5%
  • "Need to change address to transfer my electric"

Account

5%
  • "Password issues"

Product/ Service

5%
  • "My entire street has power and the disconnect for my transformer hasn't been turned on."

Request for Information

5%
  • "Question about bill"

Compare Mississippi Power Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Entergy Mississippi
Entergy Mississippi Customer Service
stars-rating-fill
4.8 out of 5
Entergy
Entergy Customer Service
stars-rating-fill
3.7 out of 5
Southern Pine Electric
Southern Pine Electric Customer Service

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Mississippi Power? What happened? What can we help you with?
Submit review Don't show this popup
Mississippi Power
Reviews Contacts Community