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Contact MiPermit Customer Service

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General Info:

  • +44 345 520 7007
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MiPermit Emails:

Customer Service
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How to Contact MiPermit?

How to Contact MiPermit?

MiPermit's customer service handles client queries and concerns through a single helpline, +44 (345) 520-7007. This number is primarily active to request general information about the company's services and policies. However, users can also call for cashless parking payments, resident and visitor permits, season tickets, long-term permits, app support, and portal registration queries. When doing so, they must provide all the required details to help the agents verify their identity and provide better services.

The company has two official emails for different purposes. Clients with general issues or inquiries can reach the customer service team at contact@mipermit.com during business hours. The MiPermit contact email, data.protection@mipermit.com, is for legal or privacy inquiries. Users should note that responses to emails may not be immediate and can take several hours or days. That makes it comparatively less feasible than the MiPermit phone number for urgent matters. It is also not recommended to discuss complex or sensitive issues. In such cases, customers can send a letter or visit the company headquarters, Chipside Ltd, at Unit 7, Callow Park, Callow Hill, Brinkworth, Wiltshire SN15 5FD, United Kingdom.

Users can reach MiPermit customer service seven days a week at different times. From Monday to Saturday, the company offices are open for phone support from 8:00 AM to 6:00 PM. For efficient assistance on Sundays, please call the agents between 10:00 AM and 6:00 PM. Those seeking to relay their concerns outside these hours can email them to the agent and expect a response during office hours. You can also consult the information on the company website to resolve general concerns through self-help.

To contact the customer service team via the MiPermit website, open it in your browser and click "Contact" on the homepage. That will direct you to an online form and a new page. Clients seeking assistance with cashless parking payments, season tickets, long-term permits, or portal issues can complete this form by providing their full name, email address, phone number, reason for consultation, and a brief message. They can also include their permit type and vehicle registration number (if applicable) to ensure better assistance. After reviewing their request, MiPermit customer service will respond with a solution to their problem within working hours. Consumers with general queries can visit the website's How To section to find various self-help resources.

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Contact Information

MiPermit Website:

MiPermit Help Center:

Corporate Office Address:

Chipside Ltd
Unit 7, Callow Park, Callow Hill
Brinkworth, Wiltshire SN15 5FD
United Kingdom

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