Contact Minnetonka Customer Service
How to Reach a Person at Minnetonka
Verified Contact Information
Toll-Free Number:
-
1-855-554-6627
Minnetonka Email:
Customer Service
Minnetonka Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Minnetonka Phone Number
1 (855) 554-6627
Average Hold Time
00:00:41
Average Calls duration
4 minutes
Most Popular Minnetonka Email Address
service@minnetonkamocc.com
Minnetonka Live Agent Availability
38% of callers successfully reach a real person
Issue Resolution Rate
Low (6% reported full resolution)
Call Volume by Day
View full overview ›
Minnetonka Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Minnetonka Phone Number | 1 (855) 554-6627 |
| Average Hold Time | 00:00:41 |
| Average Calls duration | 4 minutes |
| Most Popular Minnetonka Email Address | service@minnetonkamocc.com |
| Minnetonka Live Agent Availability | 38% of callers successfully reach a real person |
| Issue Resolution Rate | Low (6% reported full resolution) |
| Minnetonka Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 83% phone, 17% email |
| Common Reasons for Contact | Return/ replace, request for information, shipping and delivery |
| Prepare before the call to Minnetonka | Order id or tracking number, customer id or account number or email |
Call Volume by Day
Contact Information
Minnetonka Website:
Minnetonka Help Center:
Corporate Office Address:
Minnetonka Moccasin Company
1113 E Hennepin Ave
Minneapolis,
Minnesota
55414-2396
United States
Other Info (opening hours):
Hours:
Monday - Friday: 8:00 am - 4:30 pm CST
Summary of Minnetonka Customer Service Calls
55
TOTAL
CALLS
CALLS
03:32
AVG CALL
DURATION
DURATION
6%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Minnetonka?
Return/ Replace Question:
- “Return”
- “Tag for a return.”
- “Return returns”
Request for Information Question:
- “Question on return”
- “Checking on order”
- “Specific question about product”
Shipping and Delivery Question:
- “Where is my order??”
- “Sent wrong size shoe”
- “Wrong size”
Product/ Service Question:
- “Was wondering if products still made”
- “Tried placing an order, it doesn't seem to work, or it has now placed it multiple times???”
Website/ Application Question:
- “Can't place order online.”
Other Question:
- “Order just received”
- “Buy shoes”
- “Orders”
Compare Minnetonka Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Minnetonka