Miniinthebox - TERRIBLE CUSTOMER SERVICE

49 of 184 Miniinthebox reviews

Earlier this year I ordered their 3-in-1 Design Nationality Pattern Protective Hard Case for iPod touch 6 Assorted Color in PINK (very important to know) When I received it, they sent me the PURPLE case.I wrote to Customer Service, they said they would take care of it.

Well, the case came July 19th, and what do you know - PURPLE CASE AGAIN. I wrote back and I'm still waiting on them to fix the issue. It seems they just send automated replies and don't actually acknowledge the problem. I'm beyond annoyed, as it seems they don't care.

Frustrating to say the least.ugh lol

This review is a subjective opinion of a user.
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Reason of review:
Order processing issue
Product or service
Review category
Auctions and Internet Stores
review #886876
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49 of 184 Miniinthebox reviews
LightInTheBox

Aug 02, 2016 #1193562

Dear Customer
will you please provide us your order number so we may check it for you? Or, you may log in your account and submit a ticket to contact our customer service dept. Here is how you can contact customer service: http://www.miniinthebox.com/knowledge-base/c1169/a2118.html

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