There is only one published telephone number to call Mindful Chef customer service, namely +44 (203) 950-0455. Although there is only one number available, you don’t have to wait long in a queue when you call. The agent answering your call will transfer it to someone who can assist you immediately. Provide the first agent you talk to with only a short version of your concern to enable the agent to transfer your call to the right section or person.
The easiest way is to send an email to one of the two available Mindful Chef email addresses. For concerns about price and payment, send your email to invoices@mindfulchef.com. For all other matters, the address to use is hello@mindfulchef.com. Customer service reads all the emails received, and you can expect a response as soon as possible. You can communicate via this method with customer service if you don’t want to discuss your issue over the phone.
You can discuss complex issues person-to-person with a senior representative at Mindful Chef headquarters. Headquarters is at the same address as the corporate office, which is located at Mindful Chef Ltd., 2 Enterprise Way, London, England SW18 1FZ, United Kingdom. Alternatively, you can send a detailed letter to headquarters. The mailing address is Unit D Discovery House, Juniper Drive, London, UK, SW18 1UY.
Mindful Chef customer service operational hours depend on the way you contact them. You can call it by phone on Monday, Tuesday, Thursday, and Friday, from 9:30 AM to 5:30 PM, and on Wednesday from 10:30 AM to 5:30 PM. On weekends and bank holidays, you can call between 10:00 AM and 3:00 PM. There is also a live chat facility available on Monday, Tuesday, Thursday, Friday, Saturday, and Sunday from 9:00 AM to 5:30 PM, and on Wednesday and bank holidays, from 10:00 AM to 3:00 PM. You can also use WhatsApp chat on Monday, Tuesday, Thursday, Friday, Saturday, and Sunday from 9:00 AM to 6:00 PM, and on Wednesday, from 10:30 AM to 5:30 PM.
You can contact the Mindful Chef support team online via the Mindful Chef website. Go to the website and click on “Contact Us”. All the numbers and addresses available will be shown on your screen. You can also fill out the contact request form on the website and submit it. Someone will contact you as soon as possible during business hours.
