The Milk Bone phone number for customer service inquiries is 1-888-645-5266. The professional customer care advisors are available Monday through Friday between 8 a.m. and 5 p.m. EST to answer your questions about the product’s ingredients or suitability for your pet’s dietary needs, address concerns regarding allergies and sensitivities, and inform you about prices and special offers. Support agents will also help with locating products, check item’s availability, and provide recommendations for specific types of treats. The same number can be used to share feedback or file a complaint. You can also discuss returns, refunds, and exchanges should there be issues with the purchased product. For Privacy Policy-related matters, dial 1-888-550-9555.
The company does not provide a direct Milk Bone contact email to get in touch with the customer service team. However, you can use the online form on the official website to email your inquiry, feedback, or complaint. Visit the Contact Us page and complete the form to submit your request. The customer care representatives will contact you back to provide information or offer ways to resolve the problem as soon as they study your matter. Alternatively, you can use the live chat feature to discuss the issue with a live agent. To reach the Data Protection Officer with Privacy Policy questions or Data Protection requests, email them to privacy.policy@jmsmucker.com.
The Milk Bone address to contact official representatives at the company’s head office is The J.M. Smucker Co., One Strawberry Lane, Orrville, Ohio 44667, United States. You can use this address to request information regarding the company, its products, and ingredients. You can also mail official documentation and legal inquiries to this office for the Legal Department to handle. The Milk Bone customer service team is available at this address to deal with consumer feedback, suggestions, and complaints. If you have questions or concerns regarding the Privacy Policy or Data Protection, send them to the Data Protection Officer by adding an “Attn: Customer Communications Center” notice to the address.
To reach the customer service representatives via the Milk Bone website, click the Contact Us icon in the top right corner of the homepage. Find the Chat with Us button and enter your contact info to start the session. The live customer care operators are available to answer your questions and assist with your issues within business hours, Monday to Friday, from 8 a.m. to 5 p.m. EST. Alternatively, you can fill out the request form on the Contact Us page if your matter is not urgent. Here, you will also find the customer support contact number and mailing address to reach the Help Center agents on your inquiry.
