Contact MilitaryCupid Customer Service
How to Reach a Person at MilitaryCupid
Verified Contact Information
Toll-Free Number:
-
1-844-968-0958United States / Canada
Customer Service:
-
+6 175 612 5016Australia
-
+44 808 164 8675United Kingdom
Jobs/ Career:
-
+6 175 571 1181
Customer Service:
team@militarycupid.com
Legal:
privacy@cupidmedia.com
Privacy Inquiries
Media:
affiliates@cupidmedia.com
Affiliates
MilitaryCupid Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular MilitaryCupid Phone Number
1 (844) 968-0958
Average Hold Time
00:02:25
Average Calls duration
3 minutes
Most Popular MilitaryCupid Email Address
team@militarycupid.com
MilitaryCupid Live Agent Availability
25% of callers successfully reach a real person
Issue Resolution Rate
Low (22% reported full resolution)
MilitaryCupid Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular MilitaryCupid Phone Number | 1 (844) 968-0958 |
| Average Hold Time | 00:02:25 |
| Average Calls duration | 3 minutes |
| Most Popular MilitaryCupid Email Address | team@militarycupid.com |
| MilitaryCupid Live Agent Availability | 25% of callers successfully reach a real person |
| Issue Resolution Rate | Low (22% reported full resolution) |
| MilitaryCupid Customer Service Rating | 4 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 86% phone, 14% email |
| Common Reasons for Contact | Activation/ cancellation, request for information, payments and charges |
| Prepare before the call to MilitaryCupid | Email or first and last name |
Contact Information
MilitaryCupid Website:
MilitaryCupid Help Center:
Corporate Office Address:
Cupid Media Pty Ltd.
Level 5 2502 / 5 Lawson Street
Southport,
Queensland
4215
Australia
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 4:00pm
Mailing Address
Cupid Media Pty Ltd
PO Box 9304
Gold Coast MC QLD 9726
Australia
Fax:
+61 7 3103 4000
Summary of MilitaryCupid Customer Service Calls
50
TOTAL
CALLS
CALLS
03:03
AVG CALL
DURATION
DURATION
22%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call MilitaryCupid?
Activation/ Cancellation Question:
- “Cancel membership”
- “Terminate my account immediately”
- “Cancel subscription so I won't keep getting charged”
Payments and Charges Question:
- “Y'all keep charging me I've complained numerous times but you want to keep charging my card I don't even know who youare”
- “Over charge month”
- “I paid for a membership that I'm unable to use”
Request for Information Question:
- “Help please”
- “Need help putting my card # in”
- “Question about the website”
Refund Question:
- “Please refund my money.”
- “Refund 1 year refund”
Website/ Application Question:
- “I got scammed on your dating site”
- The app is erasing my inputs and undesirable men are sending me messages
- “Just joined site and now cant access.”
Account Question:
- “Account terminated for no reason”
- “To closed the account on the end of this month”
- “They temporarily suspended my account and that was after I up graded it and paid. Tried to prove my identity and it still would not let me get my account back. And I just made account today and already started talking to someone”
Product/ Service Question:
- “Constant Disconnection”
- “I tried connecting with someone named Booby and we couldn’t connect. Now his profile is switched off. We are being forced to upgrade in order to connect.”
Other Question:
- “Not getting to keep with a agent”
- “Contract close daye”
Compare MilitaryCupid Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
MilitaryCupid