The Military Child Care phone number for family support is (855) 696-2934, ext. 1. If you need to contact the Certification Management System Support, please call (855) 696-2934, ext. 5. The phone number for the Child Care Aware of America is (800) 424-2246, while Inspection Management System Support inquiries can be addressed at (855) 696-2934, ext. 4. Consumers who need to reach the support desk should call (855) 696-2934 to talk to a supprot agent and get assistance. Individuals with a hearing or speech impairment should dial 711 to contact a Support Desk specialist.
The Military Child Care email address for customer service is programsupport@militarychildcare.com. If you need Certification Management System support, send an email to cmssupport@militarychildcare.com. The Military Child Care email addresses for family assistance are msp@usa.childcareaware.org and for provider assistance are providerservices@usa.childcareaware.org. If you wish to contact the company regarding fee assistance claims, please send an email to paymentdept@usa.childcareaware.org.
The Military Child Care customer support operates during regular business hours. All issues can be addressed by phone or submitted via email. The service hours options depend on the children’s age and the family’s specific needs. Please contact the company directly for more information about their usual schedule.
The only available option for contacting the company online is emailing. If you press the “Contact Us” button located in the top right corner of the screen, you will be directed to the contact page, which includes a complete list of corporate emails and phone numbers. Select the most convenient method to contact the company and receive assistance.
