Not resolved

I bought a puppy to become a Service Dog for 2500 Dollars plus 1500 for shipping,from MichlR Kennel, operated by Kelly Thorburn Canada, owned by Betty Michl in Oxnard, California.

The puppy arrived with bloody diarroeha. Vet diagnosed Giardia, but a resistant strain.

Vet costs added up to 2000 Dollar, Kelly Thorburn agred to pay 1000 Dollar, since the puppy was shipped out sick.

since the puppy could not be cured, we could not train her as a Service Dog, Kelly Thorburn promised a exchange puppy.

in the now 14 months since this happend and with all the written Mails, we have not seen one Dollar nor a replacement puppy.

this breeder is a scam. dont buy your puppy from Michl R

Review about: American Staffordshire Terrier.

I didn't like: Product.

Review #798462 is a subjective opinion of a user.

Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reason of Review / Monetary Loss not paying the promised amount / $3500
Preferred solution Full refund

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Incorrect, the puppy was showed 24hrs after arriving to a vet.. the diagnosis was done by a laboratory. incubation time on Giardia is 7-9 days.
and the claim is not withdrawn... it will go to small court as soon as we have all witness reports together...
we asked for mediation with small court, but the only thing Kelly Thorburn, MichlR Kennel offerded was 100 Dollars..
Remember we have it in written 1000 Dollar, latest in January 2016 and a replacement
and Kelly Thorburn is not breeding 50+ years... she took it over some 6 yrs ago... before Quality was never a issue.. but beforenwe hadnt had MichlR known as having 3 litters with one *** in 12 Months...
that would not be aloud by the STCA... thats why Kelly Thorburn is not a member of the STCA, according to,the STCA. and publsihing facts is not slandering. if the 1000 dollars are paied and the puppy is replaced, we are satiesfied, so it is in the hands of MichlR,,keeping their written promises... thats why we make wrotten agreements...
Whistler, British Columbia, Canada #1121316
After 52 years of breeding Amstaffs
Michl R Kennel can supply tons of excellent referrals from very satisfied puppy owners. This puppy was checked by 2 veterinarians and given a clean bill of health before being shipped to Switzerland to this customer.
We can not be responsible for what happened to this puppy after leaving our care. We have tried to work with this person, but she is impossible. She no longer has this puppy. There has been no problems whatsoever with this puppy since being in the care of it's new home. This person is receiving compensation from the people that now have the puppy in the form of a puppy from them. This person withdrew from small claims court proceedings when a counter claim was filed against her. Instead she prefers to slander and spread lies.

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