72 views
Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

I was told I would receive a call when my custom framing was complete, approximately 2 weeks after drop off. Three weeks later I called to inquire about framed golf flag and was told 'Oh yes, it has been here over a week..' Never received a phone call!

Went to pick up and was not happy with results. Flag was all bunched up, creased, not lying flat at all. I told the framing department I was not happy with how it looked. Was told a manager would call me in a day or two.

The next day, I was called and was told there was nothing they could do. The fIag had been sewn around all the edges and the buckling was a result of the embroidery. Iexpressed my dissatisfaction and ultimately picked up the framed flag. I returned home only to find out flag was not sewn around the edges, but only tacked at corners!!!

I am so angry with Michael's custom framing.

I have been a customer of their framing department for years but will NEVER do business with them again. VERY DISSATISFIED CUSTOMER!!

User's recommendation: They lost me as a customer.

Preferred solution: Price reduction.

Michaels Custom Framing Pros: Have always been a customer.

Michaels Custom Framing Cons: Not happy with how flag was mounted.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Michaels Custom Framing Reviews

  1. 1 review
  2. 1 review
  3. 1 review
  4. 0 reviews
  5. 0 reviews
Michaels Custom Framing reviews