Contact Miami HEAT Store Customer Service

Once a custom order has been processed. Website do not issue refunds, nor will The User of Website be able to modify The User's order. If The Client of Miami HEAT Store wish to modify a custom order, please contact Miami HEAT Store within 24 hours from the time the order was placed. Please note: Personalized items cannot be returned for any reason except product defect. If The User of Website receive a damaged item The Company will issue a pre-paid shipping label. When Miami HEAT Store receive The Customer's return, www.themiamiheatstore.com will inspect the item and issue The Client a refund. If the product is not found to be defective, shipping fees will apply and/or a partial refund may be issued. A new receipt is provided for all exchanges. Refunds and exchanges will only be accepted within 30 days of receipt. If The Customer's order has not yet shipped, www.themiamiheatstore.com will immediately refund The User's payment. If The User's order has shipped, The Company will refund The Client's payment as soon as Miami HEAT Store receive the item(s) back from The Client and process them at Miami HEAT Store's' warehouse.

To read more: https://www.themiamiheatstore.com/pages/return-policy

To read more: https://www.themiamiheatstore.com/pages/shipping-rates

UNLESS THE CUSTOMER OPT OUT, THESE TERMS AND CONDITIONS CONTAIN A BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER THAT IMPACT THE CUSTOMER'S RIGHTS ABOUT HOW TO RESOLVE DISPUTES. The Client's use of this Site in any form, including The User's creation of an account and/or The Customer's submission of any information through the Site, constitutes The User's agreement to be bound by these Terms of Use and The User's representation, warrantee, and agreement to abide by any rules, policies, and guidelines in connection with such use, which are incorporated herein by reference. IF THE CLIENT DO NOT AGREE TO ANY OF THE TERMS HEREIN OR AGREE TO BE BOUND BY THESE TERMS OF USE, DO NOT USE THE SITE. The Heat may, in Miami HEAT Store's' sole discretion, modify these Terms of Use from time to time without prior notice. Modifications shall be effective immediately upon being posted on the Site.

To read more: https://www.themiamiheatstore.com/pages/terms-of-use

Miami HEAT Store also wish to inform any European citizens of their rights when www.themiamiheatstore.com use their personal information. If The Client are under the Age of Consent The Customer should not use this Site, and under no circumstances should The User send information about The User of Website to Website If The Company are made aware that a child under the Age of Consent has provided Miami HEAT Store with personal information, Website will immediately delete that child's information from the Site. The Site may give The User of company services the ability to register for an account or to create and update a user profile on the Site. If www.themiamiheatstore.com offer user account or profile functionality on the Site, The Company will collect the Personal Datathat The Customer or The Client's computer/device provides to Miami HEAT Store in the course of registering for an account or creating or updating a user profile. www.themiamiheatstore.com will also collect Personal Data provided to Website in the course of The User of company services making a purchase on the Site, whether or not an account is created.

To read more: https://www.themiamiheatstore.com/pages/privacy-policy-1

Hours of operation are Monday - Friday, 10am - 4pm. The shipping address cannot be changed after an order is placed. Please call The Company if The client of the Miami HEAT Store is unable to cancel The Client's order. Expedited shipping is available upon request. Orders will be pending (Order Confirmed) until shipped. The Client of Miami HEAT Store have 10 days from date of shipment to file a claim for lost or undelivered packages. Website accept American Express, MasterCard, Visa, Discover, Amazon pay and PayPal for internet orders. All online orders paid by credit card are processed on a secure server. Please be sure to provide the exact billing address and telephone number that The User's credit card company has on file for The Customer Incorrect information may cause a delay in processing The Client's order. The Client can be confident that The Client's personal and account information is secure at TheMiamiHEATStore.com.

To read more: https://www.themiamiheatstore.com/pages/faqs