Contact MHEC Customer Service

For general inquiries, contact the company in writing by using the following MHEC email address: info@mhec.net. If you have questions about contacts or need customer assistance, contact the company via ServiceDesk@mhec.net. To get quotes, use the following MHEC contact: QuoteDesk@mhec.net. In your message, include your name, email address, and a brief description of your inquiry so that the customer care manager can process your application quickly. Written support is suitable for inquiries that do not require immediate attention.

MHEC hours are not indicated on the company’s pages. We recommend contacting the dedicated customer support manager during standard business hours, which are 9 a.m. to 5 p.m. ET, Monday through Friday, excluding weekends. Regarding written support, it is provided 24/7. In this case, responses typically come within 24–48 hours.

The MHEC customer service team is available online in several ways. If you prefer real-time communication, click on the telephone number located in the top or bottom menu of the company’s homepage. Need to send an email? Follow one of the email addresses in the bottom menu. The MHEC website also offers a contact form, allowing you to provide details about your inquiry. To access this channel of communication, click on “Contact us” in the top menu.