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Contact MGM Springfield Customer Service

MGM Springfield Phone Numbers and Emails

Toll-Free Number:

  • (844) 247-0370
Call customer service

Customer Service:

  • (413) 273-5000

MGM Springfield Email:

Jobs/ Career
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How to Contact MGM Springfield?

Most Popular Number:

(844) 247-0370
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PissedConsumer Reporter

The company has published the toll-free number 1-844-247-0370 to consult business representatives for issues and inquiries. MGM Springfield’s phone number, 1-413-273-5000, is active to contact the customer care team for assistance with general and technical concerns. Calling the company agents is best for urgent matters requiring immediate assistance due to quick response times. However, it might not always be enough to resolve the problem. In such cases, it is better to meet MGM Springfield customer service at the company headquarters at One MGM Way, Springfield, Massachusetts 01103, United States. Those unable to arrive in person can also send a letter to relay their concerns without the risk of confidentiality violations.

No MGM Springfield email is currently available for customer service. However, users with jobs and career-related inquiries can connect with the relevant agent via email at diversityrecruiting@mgmresorts.com. When using the MGM Springfield contact email to submit their request, one can expect a response within 3 or 4 working days. That makes it comparatively less feasible than calling the customer care team for urgent matters. Emailing is also unsafe for sharing personal or sensitive information and must not be preferred. Nevertheless, it is a reliable means for sending feedback, suggestions, and messages without immediate response.

The MGM Springfield website is the company's official online platform, featuring plenty of information regarding bookings, offers, hotels, entertainment, dining, casino, nightlife, rewards, and more. Users with general queries can check that information or visit the FAQs section for self-help. Those seeking to consult directly through the website can find several methods on the Contact page or sign into their registered accounts to access relevant options. The website also features links to install the MGM Springfield app or follow the company on social media platforms for information and updates. Doing so enables customers to make the most out of their experience with the company.

MGM Springfield Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    69% phone 31% email
  • The best phone number to call MGM Springfield is 8442470370. 73% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday, while the shortest are on Sunday and Tuesday.

  • People call MGM Springfield mainly because of staff, account and request for information.

View full overview ›
PissedConsumer Club

Contact Information

MGM Springfield Website:

MGM Springfield Help Center:

Corporate Office Address:

MGM Springfield
One MGM Way
Springfield, Massachusetts 01103
United States

MGM Springfield Rating Based on 4 Reviews

Rating details

1.5
more details
Customer service
Diversity of Products or Services
Website
Location

Rating stats

Rating trend

Summary of MGM Springfield Customer Service Calls

11 TOTAL
CALLS
00:00 AVG CALL
DURATION
33% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MGM Springfield?

Request for Information Question:

  • “Question on win/loss”

Account Question:

  • “Problem with account being closed”

Staff Question:

  • “Guest services”

Other Question:

  • “To sign out”
  • “Issues with a cruise I was offered.”
  • “Career”

Compare MGM Springfield Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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