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Contact MGM Grand Detroit Customer Service

MGM Grand Detroit Phone Numbers and Emails

Toll-Free Number:

  • (877) 888-2121
Call customer service
Send Message

Career Opportunities:

  • (844) 247-0370
    Corporate Diversity and Disability Outreach
  • (313) 465-1199

Community Affairs And Donation Requests:

  • (313) 465-1400

Dining:

  • (313) 465-1645
    D.PRIME
  • (313) 465-1234
    TAP at MGM Grand Detroit

Gambling Problem:

  • (800) 270-7117

Immerse Spa:

  • (313) 465-1656

Meetings And Conventions:

  • (877) 646-3868
    Social Events And Weddings

Mlife Rewards:

  • (866) 761-7111

Privacy Inquiries:

  • (844) 464-5849

Reservations:

  • (888) 646-3387

Vip Services:

  • (877) 847-8471

MGM Grand Detroit Emails:

Fundraising/ Donations
Headquarters
Customer Development Executive, Executive Host, Manager, Player Development, Marketing Executive, Marketing Executive, Marketing Executive
Investors/ Franchising
Jobs/ Career
Corporate Diversity and Disability Outreach
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
Opt-out of Marketing Emails, PR Inquiries
Sales/ Reservations
Technical Support
brucet@det.mgmgrand.com
Executive Host
dcervenak@det.mgmgrand.com
Marketing Executive
srubinstein@det.mgmgrand.com
Marketing Executive
concierge@det.mgmgrand.com
Is this your business?

How to Contact MGM Grand Detroit?

Most Popular Number:

(877) 888-2121
Total calls: 42 Issue resolved: 1 Last call: May 26, 2025
author avatar
PissedConsumer Reporter

Multiple helplines are active to contact business agents for different purposes. The toll-free MGM Grand Detroit customer service number 1-877-888-2121 is for general queries and concerns. Users inquiring about career opportunities, corporate diversity, and disability outreach can consult the relevant department at 1-844-247-0370 or 1-313-465-1199 between business hours. To discuss community affairs and relay donation requests, 1-313-465-1400 is the helpline. Customers requesting information about dining can call the company agent at 1-313-465-1645 and 1-313-465-1234 for an efficient response. For queries and concerns about gambling programs, 1-800-270-7117 is the MGM Grand Detroit phone number. The company has also published the helpline, 1-313-465-1656, to contact the Immerse Spa for queries and concerns. To make bookings for social events and weddings, dial 1-877-646-3868 between business hours. Consumers seeking to discuss Mlife rewards can call the respective department at 1-866-761-7111. The MGM Grand Detroit support number 1-844-464-5849 is for privacy inquiries. Those intending to make reservations can contact 1-888-646-3387 for help. Lastly, 1-877-847-8471 is the number to avail of VIP services or get relevant information. Use the most relevant helpline and contact between the specified customer service hours to ensure efficient assistance when calling.

Customers can reach MGM Grand Detroit support for information and assistance via multiple email addresses. For discussions about donations or fundraising, ca@det.mgmgrand.com is the email. Users seeking to relay general queries and concerns to the company agent can write to ir@mgmresorts.com between business hours. The emails diversityrecruiting@mgmresorts.com and talent@mgmresorts.com are for corporate diversity and disability outreach. Clients with copyright infringement inquiries can use ip@mgmresorts.com to relay those to the relevant agent. The MGM Grand Detroit email privacy@mgmresorts.com is for privacy issues and concerns. To opt out of marketing emails, use optout@mgmresorts.com to contact the media department. Those with PR inquiries can email pr@det.mgmgrand.com for information and help between business hours. MGM Grand Detroit customer service handles issues regarding sales and reservations at sales@det.mgmgrand.com. Lastly, digital@det.mgmgrand.com and concierge@det.mgmgrand.com are for technical support. Submit a request between business hours to seek an efficient response when emailing.

To consult the company agent online, visit the MGM Grand Detroit website and click Contact Us on the homepage. That will direct you to a new page with several methods for help with the company services and offerings, such as rewards, reservations, careers, and gift cards. Users can also find the links to download the MGM Grand Detroit app on the same page. The website also features details about various company office locations in different regions. For instance, the company headquarters, MGM Grand Detroit, is at 1777 3rd Ave., Detroit, Michigan 48226, United States. Clients with general issues and inquiries can also meet MGM Grand Detroit support at 3600 S Las Vegas Blvd, Bellagio Hotel And Casino, Las Vegas, NV 89109, between business hours. If the issue concerns the media or legal department, send a letter or visit OPT-OUT, 3549 Sammy Davis Jr. Drive, Las Vegas, Nevada 89109, for information and assistance. Consulting the company offices by letter or in person is best for complex and sensitive concerns. If the matter is general, using the MGM Grand Detroit phone number or emails is a better and comparatively time-saving option.

MGM Grand Detroit Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    86% phone 14% email
  • The best phone number to call MGM Grand Detroit is 8778882121. 95% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Friday and Saturday. The average call time is 2 minutes.

  • Be prepared for the call as MGM Grand Detroit may ask you for the following information to identify you as a customer: social security number, email or phone number.

View full overview ›
PissedConsumer Club

Contact Information

MGM Grand Detroit Website:

MGM Grand Detroit Help Center:

Corporate Office Address:

MGM Grand Detroit
1777 3rd Ave.
Detroit, Michigan 48226
United States

Other Info (opening hours):

MGM Resorts International

3600 S Las Vegas Blvd

Bellagio Hotel And Casino

Las Vegas, NV 89109


MGM Resorts International

Attn: OPT-OUT

3549 Sammy Davis Jr. Drive

Las Vegas, Nevada 89109

More contact details

MGM Grand Detroit Rating Based on 4 Reviews

Rating details

2.2
more details
Customer service
Value for money
Price Affordability
Diversity of Products or Services

Rating stats

Rating trend

How Good is MGM Grand Detroit's Customer Service?

Lynsay Xgn
Lynsay Xgn
Feels Disappointed | Sep 06, 2023

A 47 year old woman who is pissed because she can't play her games you guys will not let me deposit money I sent a copy of my driver's license she said 72 or 74 hours weeks ago...still nothing I like on line gaming because I'm not able to get out the house due to my disability....just irritated

Read full quote
Cameryn Jab
Cameryn Jab
Feels Satisfied | Jul 12, 2023

It was a quick it was a quick resolution with very little whole time. The gentleman was very polite and fix my problem.

Read full quote

Summary of MGM Grand Detroit Customer Service Calls

44 TOTAL
CALLS
01:30 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MGM Grand Detroit?

Account Question:

  • “Account login”
  • “Banned”
  • “Unlock account”

Product/ Service Question:

  • “Customer Complaint”
  • “Calling about was drawing my winnings”
  • “Withdrawal issue”

Payments and Charges Question:

  • “Want to make a deposit?”
  • “Deposit”

Request for Information Question:

  • “Question regarding draft kings app”
  • “U took 6 extra dollars from me at the atm. I did not inquire about my account. It's *** U already charged 6 atm charge. Then additional 6. For *** fees. 12 dollars total fees for 100 dollar withdrawal.”
  • “Need help with my bones”

Staff Question:

  • “Beverage service”

Employment Question:

  • “W2”

Other Question:

  • “Lost and found”
  • “Been restricted”
  • “Comps”

Compare MGM Grand Detroit Customer Service To

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