MG Motor UK Phone Numbers and Emails

General Info:

  • +44 203 917 5821
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MG Motor UK Emails:

Customer Service
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Contact Information

MG Motor UK Website:

MG Motor UK Help Center:

Corporate Office Address:

MG Motor UK Ltd
Westar House 139-151 Marylebone Road
London, England NW15QE
United Kingdom

Other Info (opening hours):

Other Location:

Main Gate, Lowhill Lane,

Longbridge,

Birmingham B31 2BQ

More contact details

MG Motor UK Customer Service Reviews

1.5 / 5
Poor
Vinay V Sby
Bad service

Ancaster Dartford don't refund if the car sales don't go thru and they want you to come personally and then make you wait. Split my whole week3nd.
Pl
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Ancaster MG Dartford
4.8
(53)
MG dealer in Dartford, EnglandOpen
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5
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1
4.8
(53)
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test drive5
communication4
mg zs4
polite3
+2
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Vinay Van
5 reviews
BEWARE OF MG ANCASTER !!!.Please don't pay them ur hard earned cash for deposit of the car because they don't refund and they are reluctant to give refund.

Had a huge problem in getting the refund if the sales don't go thru. It spoiled More
Naila Tahir
1 review
a month ago
Mustafa Hussain provided excellent services at all times. This was my first experience with getting a car. He was very helpful, listened to our queries and updated us on the status of the car regularly.

We are very satisfied with hes More
Ancaster MG Dartford (owner)
a month ago
Thank you for your kind comments about our team. We pride ourselves on exceptional customer service and we are pleased that we achieved this for you. Ancaster MG Dartford
Chris Howell
5 reviews
2 weeks ago
NEW
Absolutely fantastic service from Mustafa on ordering and obtaining our first motability vehicle, he made things so simple and easy from order to collection (which was only 7 days), if you want impeccable service then pop in and see him!
Ancaster MG Dartford (owner)
2 weeks ago
Thank you for your positive comments, it is always nice to receive feedback about our colleagues and the good level of customer service they deliver. We do hope we can be of assistance in the future.

Ancaster MG Dartford
Lisa Smith
1 review
5 months ago
A seamless experience from start to finish. Mustafa and the whole team were friendly,knowledgeable and professional. The manager interacted with me and made me feel valued. Nothing was too much trouble.

I highly recommend Ancaster Dartford. More
Ancaster MG Dartford (owner)
5 months ago
We appreciate you taking the time to leave us this feedback. We pride ourselves on exceptional customer service and we are pleased that we achieved this for you. Ancaster MG Dartford
Vinay Van
5 reviews
BEWARE OF MG ANCASTER !!!.Please don't pay them ur hard earned cash for deposit of the car because they don't refund and they are reluctant to give refund.

Had a huge problem in getting the refund if the sales don't go thru. It spoiled my whole week3nd.

ALSO THEY DONT REFUND ONLINE AND ASK YOU TO COME BACK TO GET THE REFUND WHICH IS VERY UNUSUAL. MUSTAFA WAS DEALING WITH MY CASE.So

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Guest-5643329
Poor response
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Had an issue with our alloy wheels which mg said was a paint problem but because we put the claim in after 2 years they rejected it even though the car has a 6 year warranty.Extremely poor customer service.

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Summary of MG Motor UK Customer Service Calls

45 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MG Motor UK?

Staff Question:

  • Appalling MG Customer services at Perrys MG Preston
  • “Service plan”
  • “Bad services”

Request for Information Question:

  • “Support”
  • “MG EV ZS mileage inquiry”
  • “To check if i have the most recent software update as i dont have the option to turn auto full beam off”

Product/ Service Question:

  • “My MG5 EV is faulty IS NOT WORKING”
  • “Too many problems with car, that's making me regret buying it”

Activation/ Cancellation Question:

  • “Cancel service policy”

Account Question:

  • “Locked out of the account”

Shipping and Delivery Question:

  • “Car not delivered in proper time”

Employment Question:

  • “I want to job in mg uk”

Other Question:

  • “SOS call button”
  • “My MG is faulty”
  • “Breakdown”

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