The opera theatre is available for live communication at the following Metropolitan Opera phone number: 1-212-362-6000. This is the customer care line for most inquiries related to tickets, gift inquiries, and general support. If you are interested in specific products from the Met Opera shop, please call 212-501-3482 to inquire. To reach out to the Lincoln Center parking, call 212-721-6500. Regarding legal inquiries, contact Metropolitan Opera at 212-799-3100.
The Metropolitan Opera's customer service team is available by email at MetropolitanOpera@metopera.org. This channel of communication is suitable for submitting tickets, requesting clarifications on performances, and addressing general inquiries. If you need to contact the shop's customer service specialist, please use the following email address: metoperashop@metopera.org. Include relevant details, such as your order number, in the body of the letter to expedite the communication process.
The Metropolitan Opera address, where the company’s central office is based, is 30 Lincoln Centre, New York, NY 10023, United States. This is the location where operational departments and performance venues are concentrated. You can also use the mentioned Metropolitan Opera corporate location for sending official letters, documents, and other correspondence.
Metropolitan Opera hours vary by department and days. The box office lobby is available during performance days, Monday through Saturday from 10:00 a.m. to 8:00 p.m., and Sunday from 12:00 p.m. to 6:00 p.m. During non-performance days, it operates from Monday through Saturday, 10 a.m. to 6 p.m., and Sunday, noon to 6 p.m. Regarding the Metropolitan Opera customer care department, specialists are available to assist Monday through Saturday, noon to 6 p.m. Sunday is a day off. The mentioned hours are indicated based on the New York time zone, namely GMT-4.
There are several ways to contact Metropolitan Opera online. They are available after you go to the opera theatre home page and click on the appropriate hyperlink in the “Contact Information” block. To access all communication options, click on the three horizontal lines in the upper-right corner and follow “live chat”. You can also open the “About” block in the menu and follow “Contact Us”. At the bottom menu of the Metropolitan Opera website, follow the email hyperlink to send a letter to the customer support manager.
