Metropolitan Discount Towing - Stole my car and money!

1 of 1 Metropolitan Discount Towing reviews

This company towed my car from right outside of my home, saying they are contracted by my HOA.There are no signs up, I have lived here over a year and have never had an issue with towing.

There were signs up months ago that have been taken down; I have attached a photo of the empty sign post. The only way I found my car was because I reported it stolen and the police found it! MDTS told me on the phone that it would be $175 to get my car out, I arrive the next morning (they towed it on a Saturday evening!) and they said it would be $225. They told me that I was given the wrong information on the phone and it was actually $225.

No apology, further explanation, or discussion. No $225, no car.

Oh and it was cash only, so I had to search for an ATM in order to pay the ransom for my car.Unbelievable.

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More Review Details

Staff
Customer service
Price Affordability

Reason of review:
Poor customer service
Preferred solution:
Full refund
Monetary loss:
$225
Product or service
Car Towing
Review category
Service Centers and Repairs
review #592265 by

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